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February 19, 2018

In a world built on old rules and systems, how does anyone imagine the possible let alone realise it?

Hierarchy, processes, rules, dare I say are the norm in public sector organisations. These are designed to create stability, predictability, accountability — allow for...

November 17, 2017

In this article, Design for open challenges, we are moving to the other end of the challenge scale to discuss how the next generation of design practice aims to create meaningful change.

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Traditionally the notion of ‘business’ is perceived incongruent with the values of think tanks. Those in academia, the third sector, and government policy makers often distinguish themselves in their pursuit of knowledge and positive social change from corporations, wh...

March 13, 2017

Recently I was at a Service Design event in London where the hottest young digital agency presented their service design solution for a retailer. They were brought in (with an admirable amount of trust on both sides) with the request – ‘find problems, and design soluti...

Workshops are quickly becoming the new meeting; often pointless and without direction. However, when used with planning and consideration you can avoid workshop fatigue and uncover the innovation you seek. Knowing how and when to have a workshop is a critical skill. We...

January 18, 2016

Much is spoken of in regards to Japan’s glorious innovation past, and indeed conversely where has it gone. But if you take a look at innovation in Japan, you inherently find a paradox; existing in the same way it appears across all aspects of the country and indeed it...

December 8, 2015

Whilst I have lived in Japan for (only) a year now, I am sure there is never a perfect time to wade into another country’s social politics. For it is always a fact that you are an outsider looking in, someone with a completely different frame of reference, a different...

October 7, 2015

Last week I am very excited to say that with the support of many people, the University of Technology, Sydney launched the Japan Alumni. The event held at the Google offices in Ropponggi saw approximately 35 people come together, share a drink and their Australian expe...

August 3, 2015

Of recent months I have had a number of people in their early career reach out to me and ask the question ‘How do I get a job in design thinking?’ Whilst I understood what they were asking, it is still slightly an odd question considering ‘design thinking’ is an approa...

July 6, 2015

As human-centred design enters all facets of industry vernacular and we buoy up the sales of post-it notes globally I kindly ask you to stop to pause for one moment and reflect.

Imagine a 16-year-old girl, she lives in a public housing community in the outskirts of a la...

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Innovating in public sector organisations - finding a path amongst the rules

February 19, 2018

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MELANIE RAYMENT I  +44 (0)7494 936 787