THE POWER OF DESIGN
Do you need to be inspired?
Don't know what design thinking is?
Are looking for a new way to solve problems in your organisation - but not sure where to start?
Are a complete beginner at this 'design stuff'?
DESIGN FOR SOCIAL INNOVATION
Are you dealing with complex social problems?
Are you a government department or not-for-profit looking to create more meaningful impact?
Are you trying to find solutions thatbridge multiple stakeholder needs and agendas?
INNOVATING SERVICE EXPERIENCES
1/2 DAY & 1 DAY OPTIONS
Do you need to find new or better ways to engage with your users?
Can you services be re-imagined to create longer lasting relationships, results and efficiencies?
In this fun, hands-on, introductory workshop we unlock the power of design, find inspiration from others using these methods.
Challenge the way you think, learn simple techniques to engage diversity and empathy in decision making and use practical tools that can help any individual or team find new ways to approach problem solving.
In this one-day workshop we understand the basics of design thinking and how it is being used to effect in social innovation across the globe and apply it to the problems you are facing as an organisation.
We then get hands-on, using a new design-led innovation process called ‘Frame Creation’ that can be applied across many complex problems. This method will allow you to rethink the problems you are dealing with and re-evaluate your approach. Enabling you to begin on your path to design innovative solutions and create sustained positive impact.
Explore service design by understanding the basic methods, tools and language that can help you re-imagine any service experience.
We play with different methods of enquiry for users and develop an experience map to find gaps and opportunities in service offerings.
We find ways to design and prototype new
solutions that can help you engage with your customers, differentiate your brand and create greater results.